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Underfloor Heater Diagnostic Procedure
If the underfloor heating is not warming up then please carry out the following tests Turn the thermostat into Manual mode & raise the heating to 40°C & leave it on for 12 hours. Manual mode overrides any schedules or other settings that may impact ...Thermostat touch screen is unresponsive
If the touch screen is unresponsive, it may be a result of a cracked screen or the thermostat may be experiencing a different fault. Please be aware that physical damage incurred after you received the product is not covered by the product warranty. ...The heater won't turn off
If the heater is always on or the temperature will not go down then please follow the below steps Set the thermostat into Manual Mode. This will override changes Set the temperature to 10 degrees Leave it for 12-24 hours If the temperature drops then ...Mobile app not working
The OJ Microline app is made for the European market and will not work in Australia. The SWATT app from OJ Electronics is the correct one Apple users can download from here => - https://apps.apple.com/au/app/swatt/id1334128169 Android users can ...MCD5 & MWD5 thermostat diagnostic procedure
If the floor heating is not heating up then follow these steps in order Turn the thermostat to manual mode Change the temperature to 40 degrees Wait for 12 hours to see if the floor temperature is noticeably warmer. If it is not noticeably warmer ...
Popular Articles
CB Smart2 flickering screen
The display screen of some CB Smart2 thermostats have been observed to flicker or stop functioning on rare occasions. This issue impacted a small number of units from a single shipment that was delivered in early 2023 with the issue being resolved in ...Thermostat Warranty Procedure
All Coldbuster thermostats carry a three-year, supply only warranty from original date of purchase, subject to the terms and conditions which can be found at https://www.coldbuster.com.au/terms-and-conditions. For us to process your warranty claim ...BROKEN SWITCH - MCD5, MWD5 & MWD5-V
All Coldbuster MCD5 & MWD5 & MWD5-V thermostats are covered by a three-year warranty that applies from original date of purchase. The switch on the back of the MCD5, MWD5 & MWD5-V must be aligned with the hole of the back plate or it could be damaged ...Cracked Screen on an MCD5, MWD5 or MWD5-V
All Coldbuster MCD5 & MWD5 & MWD5-V thermostats carry a three-year, supply only warranty from original date of purchase. If your screen is not responsive to touch, it is likely to have a cracked screen. The screen can be damaged by applying pressure ...MWD5 User Manual
MWD5 WiFi Touch Screen Programmable Thermostat Be in control of your floor heating from about anywhere using your mobile phone. Maximise your energy savings with detailed information on energy consumption, ability to program 4 or 6 events per day and ...